FAQ - Wine Tours
Reach us at 877-4Wine-Tour (877-494-6386) if you need more Information.
What's Included?
Tour-Specific Experiences: What's included depends on the tour you choose! 🥞 Brunch Tours: Feature curated morning bites and refreshing mimosas. 🍻 Pub Crawls: Focus on local bars, pink cocktails, and party vibes. 🍷 Wine Tasting Tours: Include guided wine samples and savory pairings. Full Details: Please view the description under your specific tour selection for a full line-by-line list of inclusions!
What types of tours do you offer?
🥞 Brunch Tours: Feature curated morning bites and refreshing mimosas. 🍻 Pub Crawls: Focus on local bars, pink cocktails, and party vibes. 🍷 Wine Tasting Tours: Include guided wine samples and savory pairings. Full Details: Please view the description under your specific tour selection for a full line-by-line list of inclusions! availability) for up to 12 guests.
Will me and/or my guest be traveling with others?
It’s not certain however the cart will accept a 12 guest(s) maximum for our tour bookings. If you are a couple or with a guest, you can likely expect another couple will be joining the scheduled tour. - call 877-4-WineTour for special bookings of 12 guests :)
Are your tours guided?
Yes, all of our Wine tasting Tours are guided by knowledgeable and experienced guides.
What is the duration of your tours?
The duration of our Wine Tasting Tours will be 2.5-3 hours.
Is there parking?
Yes, no need to pay for expensive downtown parking. Arrive 10 minutes PRIOR to scheduled tour. Parking Policy only ONE Vehicle Per Group: We have limited parking available and can only accommodate ONE car for free parking per booked group. No Exceptions: We strictly cannot provide parking for additional vehicles in your party. If members of your group are traveling separately, please coordinate ahead of time to carpool or use ride-sharing services to arrive together.
Is this a walking or mobile tour?
You’ll be guided around in comfort concierge style in the very posh Serendipity electric vehicle. Note: The ability to climb in and out of the vehicle is required. Much like a car, you must be able to step up into and also lift yourself into the vehicle.
How many tour stops?
There will be at least 3-4 major stops :)
Where will we meet?
We will meet downtown in front of the historic Stanbury cottage at: 232 St. George Street St. Augustine FL 32084
Is gratuity included?
Gratuity is not included in your tour ticket price. While tipping is never mandatory, our drivers and hosts work hard to deliver an unforgettable, five-star experience! If you had a wonderful time, a tip at the end of your tour is greatly appreciated and is the best way to show your driver some love. (Standard industry tipping is 15%–20%).
What if I need to cancel?
Cancellation & Refund Policy More than 24 Hours Notice: If you cancel at least 24 hours before your scheduled tour time, we will issue you a refund. Within 24 Hours: Cancellations made within 24 hours of departure are non-refundable. ⏰ Late Arrivals & Departure Times On-Time Departure: Tours depart promptly at the scheduled start time. To get the full experience, please plan to arrive 10 to 15 minutes early. If You Are Late: If you arrive after departure, the tour will leave without you to stay on schedule for the rest of the group. Catching Up: You are welcome to catch up and meet the group at our first tour location. Please note that our team cannot assist with finding parking, or sending a vehicle to pick you up if you miss departure. 🌧️ Weather Policy In the event of severe or unsafe weather conditions, safety comes first. We run rain or shine, unless there is serious weather conditions. Non-Refundable: We do not refund due to weather disruptions. Rescheduling: If weather prevents your tour from running, we will happily work with you to reschedule your tour for a later date!
What about the weather?
🌧️ Weather Policy Tours are held rain or shine. In the event of severe or unsafe weather conditions, safety comes first. Non-Refundable: We do not offer refunds due to weather disruptions. Rescheduling: If weather prevents your tour from running, we will happily work with you to reschedule your tour for a later date!
Is there a meal included with wine tasting?
There is enough food on our tours to make a meal for most. We recommend a late breakfast, a very light lunch or even no lunch prior to your tour.