FAQ - Wine Tours
Reach us at 877-4Wine-Tour (877-494-6386) if you need more Information.
What's Included?
Escape to the picturesque City of Saint Augustine. Embark on a MOBILE chauffeur guided wine tasting tour that will transport you and your partner, bestie or small group and combines culinary delights, local history, and entertainment. Here’s what is included: Free Downtown Parking: Complimentary parking is provided for tour guests, ensuring a convenient start to your experience. Mobile Concierge Guided Tour: The tour is led by a knowledgeable guide who provides personalized attention and insights throughout the journey. Several Variety Stops: Guests enjoy stops at multiple locations, each offering unique food and beverage experiences. Wine Tasting and Food Pairings: The tour features curated wine tastings paired with local food tastings, enhancing the flavors and overall experience. Charcuterie and Dessert: Expect thoughtfully arranged charcuterie and dessert selections as part of the tasting offerings. Drive-by Historic Sites: The route includes drive-bys of notable historic sites, blending sightseeing with the tasting experience. Quiet Electric Vehicle with Inspiring Music: Transportation is provided in a quiet, eco-friendly electric vehicle, with music to set the mood. Informative History/Education: The guide shares local history and educational tidbits, adding depth to the tour. Sommelier: Wine experts (sommelier) are present to guide guests through the tastings and answer questions about the wines. Karaoke, Bubble Guns, and Party Themes for Special Occasions: For celebrations, the tour can include fun extras like karaoke, bubble guns, and themed decorations to enhance the festive atmosphere. Duration: 2.5 Hours
What types of tours do you offer?
Mobile wine tasting tours, Haunted City Pub Crawls, and Private Guided Sightseeing Tours by appointment (book directly on- line and to check availability) for up to 12 guests.
Will me and/or my guest be traveling with others?
It’s not certain however the cart will accept a 12 guest(s) maximum for our tour bookings. If you are a couple or with a guest, you can likely expect another couple will be joining the scheduled tour. We can also offer private tours for special event bookings and CAN accommodate greater that 12 up to 24 guests - call 877-4-WineTour for special bookings of >12 guests :)
Are your tours guided?
Yes, all of our Wine tasting Tours are guided by knowledgeable and experienced guides. We do offer a self-guided Scavenger Hunt Pub Crawl as an optional service offering.
What is the duration of your tours?
The duration of our Wine Tasting Tours will be 2.5-3 hours.
Is there parking?
Yes for our WINE TOURS ONLY. No need to pay for expensive downtown parking. Arrive 15 minutes PRIOR to scheduled tour. We will NOT be able to accommodate earlier arrivals a
Is this a walking or mobile tour?
You’ll be guided around in comfort concierge style in the very posh Serendipity electric vehicle. Note: The ability to climb in and out of the vehicle is required. Much like a car, you must be able to step up into and also lift yourself into the vehicle.
How many tour stops?
There will be at least 3-4 major stops :)
Where will we meet?
We will meet downtown in front of the historic Stanbury cottage at: 232 St. George Street St. Augustine FL 32084
Is gratuity included?
Gratuity is not included. Gratuity for your Tour Guide is NOT included in the price of the tour. Although not expected, it is happily accepted and shared with the many patrons/vendors on the tour. Standard gratuity ranges from 18%-20% of the per person tour price. Your Tour Guide can accept gratuity with: Cash App, Venmo, Zelle @ 386-506-6231 ;)
What if I need to cancel?
Cancellation Policy Below is our standard refund policy: Refunds: We do not offer SAME DAY refunds or rescheduling to another date for tickets purchased for our tours. Once purchased, that guarantees your spot, and we make arrangements with the restaurants for a set number of guests and food & wine to prepare. Your ticket(s) are transferrable to a third party. Full refund, with a minimum of 48-hour notice, prior to the start of the tour. Guests will also receive a full refund, in case of operator cancellation, due to unforeseen circumstances, on our behalf. Please note: We are happy to reschedule your tour for a later date, should an emergency arise. However, no credit/refund will be given for SAME day cancellations, partial attendance, no-shows or late arrivals. All tours depart promptly at scheduled times with or without you. ARRIVE 15 minutes prior to your departure time.
What about the weather?
Tours are held rain or shine. While tours are conducted mostly indoors, we do travel outside from one stop to the next. Check the forecast and come prepared – we do not provide umbrellas. Tours may be rescheduled based on SEVERE conditions, such as a hurricane! Guests will be notified in advance if we decide to cancel or reschedule a particular tour.
Is there a meal included with wine tasting?
There is enough food on our Culinary Tours to make a meal for most. We recommend a late breakfast, a very light lunch or even no lunch prior to your tour. Late dinner reservations may or may not be needed.